Right of Withdrawal & Withdrawal Form

Instructions on Withdrawal

Introduction

Consumers have a right of withdrawal in accordance with the following provisions. A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business, or profession.

 

Right of Withdrawal

You have the right to withdraw from this contract within fourteen (14) days without giving any reason.

The withdrawal period is fourteen (14) days from the day on which you or a third party nominated by you, who is not the carrier, have taken possession of the last goods.

To exercise your right of withdrawal, you must inform us
(Michael Winkler, bavarian bustart, Brünnlstraße 28, 84066 Mallersdorf-Pfaffenberg, Germany,
Tel.: +49 (0)8772 / 803094, E-mail: bavarian-bustart.com)
by means of a clear statement (e.g. a letter sent by post or e-mail) of your decision to withdraw from this contract.

You may use the attached model withdrawal form, but this is not mandatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

 

Effects of Withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including delivery costs (except for any additional costs arising from your choice of a type of delivery other than the least expensive standard delivery offered by us), without undue delay and in any event no later than fourteen (14) days from the day on which we receive notice of your decision to withdraw from this contract.

We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earlier.

You shall send back or hand over the goods to us without undue delay and in any event no later than fourteen (14) days from the day on which you inform us of your withdrawal from this contract. The deadline is met if you send the goods before the period of fourteen days has expired.

You will bear the direct cost of returning the goods.

You are only liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.

 

Exclusion or Early Expiry of the Right of Withdrawal

The right of withdrawal does not apply to consumers who, at the time of concluding the contract, are not residents of a Member State of the European Union and whose sole place of residence and delivery address at the time of conclusion of the contract are outside the European Union.

 

General Information

1. Please avoid damaging or contaminating the goods. Please return the goods in their original packaging, together with all accessories and all packaging components. If necessary, use a protective outer packaging.
   If you no longer have the original packaging, please ensure suitable packaging provides adequate protection against transport damage.
2. Please do not return goods carriage forward (i.e. unpaid shipping).
3. Please note that compliance with the above points (1–2) is not a prerequisite for the effective exercise of your right of withdrawal.